Quickstart

R3 — For shippers


The R3 uploads its readings over the cellular network. At origin your job is installation and activation — nothing to plug in, no cable, and no app is needed to start recording.

1. Start the device

The R3 has one button, marked STATUS. Press and hold for about 5 seconds, until the LCD shows a flashing R next to the temperature.

That is the whole check: R flashing + temperature = Recording. The device samples and uploads from that moment on.

A few seconds later the screen content fades out. That is normal — the R3 is still recording, the screen is only saving power. Press the button briefly whenever you want to read it again.

Warning: After the device has started, only press briefly. Holding the button again for about 5 seconds stops recording.

2. Switch the temperature unit (optional)

While the device is recording, double-click the button to switch the reading between °C and °F.

3. Check that the device is reporting

The same QR code the receiver will scan works as your check at origin: if the trip record opens and shows readings, the R3 is uploading.

Before the boxes leave:

  1. Mount the tracker securely per your SOP.
  2. Note the serial number on the label — receivers can look the trip up with it, or by scanning the QR code.
  3. Confirm the device appears online in Vista or the Cydiance app within your activation window.

If the record stays empty, contact support@cydiance.com.

Receiving side

See R3 — For receivers.